Job search
Student Support Officer - Trinity Bay State High School
Far North Queensland Region, School and Regional Operations and Performance Division
Make a positive difference in the lives of students, families and the wider community.
We are seeking a dedicated and community-minded Student Support Officer to join our school team. This rewarding role focuses on building strong relationships with students, families, and community members to
support student wellbeing, engagement, attendance, and educational success. As a key link between the school, families, and community, you will work collaboratively to identify and address barriers to learning, strengthen connections, and promote positive outcomes for young people. Through proactive
engagement, advocacy, and support, you will help create an inclusive and supportive school environment where students can thrive.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Education & Training |
| Classification | AO4 |
| Workplace Location | Cairns region |
| Job ad reference | QLD/FNR693411/26T |
| Closing date | 08-Jul-2026 |
| Job duration | Until 11 December 2026 unless otherwise determined |
| Contact person | Kirstie Ireland |
| Contact details | 07 4037 5222 Access the National Relay Service |
About our School:
Established in 1960, Trinity Bay State High School is a highly regarded Independent Public School with a strong tradition of excellence in teaching and learning. Located in Cairns, the school is recognised for its outstanding student outcomes, strong community reputation, thriving International Program, and partnerships with James Cook University and Central Queensland University. Trinity Bay offers a rich and diverse curriculum supported by an extensive range of extracurricular opportunities, with established strengths in science, performing and visual arts, public speaking and debating, business studies, and sport. The school provides students with opportunities to develop their talents, pursue their interests, and achieve their personal best. With a vibrant and inclusive community, Trinity Bay welcomes students from local, regional, interstate, and international backgrounds. Its diverse learning environment fosters collaboration, respect, and strong relationships, ensuring students are challenged, supported, and inspired to succeed both at school and beyond.
About the Role:
- Liaise and provide support to students and families at the school/college and liaise with the wider community.
- Promote the benefits of education to improve outcomes for students and families.
Responsibilities:
- Innovate data capture management systems and develop subsequent intervention strategies.
- Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
- Liaise with families and conduct home visits to encourage school attendance and to motivate students.
- Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
- Work within a team based management approach as a contact for students, families or community members regarding any concerns.
- Monitor the behaviour and wellbeing of students to identify issues and organise intervention.
- Lead and implement initiatives to encourage a positive, caring and supportive environment at the school for students, families and community members.
- Act as an independent mediator between the school, students, families and community members to enhance open communication.
- Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.
Please refer to the Role Description for a full list of responsibilities.
Interested? To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
- Attach evidence of the mandatory requirements outlined in the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
FNR693411_26T - Role Description (PDF, 296KB)
Role Description
Applicant Information Package (PDF, 286KB)
Information Package for Applicants
