Provide an efficient standard of professional administrative support to the Emergency Department within Gold Coast Hospital and Health Service (GCHHS)

Job details

The Role

An opportunity has become available for several Administration Officers (Emergency Department) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

• Provide efficient administrative support to the Emergency Department Team
• Ensure all patient registration, admission and discharge procedures are conducted efficiently
• Assist in the revenue collection processes
• Work as a member of a team, foster team spirit, build and maintain cooperative relationships

About you

To be successful in this position you will require:

• While not mandatory, knowledge of medical terminology, hospital information systems and/or experience in a busy clinical environment would be well regarded
• Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
• Tuberculosis screening, to identify if the tuberculosis vaccination may be required
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

• Flexible work options
• Career Development
• Salary Packaging
• Modern Facilities
• Diverse Work Culture
• Research Opportunities
• 12.75% super
• 17.5% leave loading

Salary

• Casual (several positions)
• Base salary ranging from $48.51 - $53.95 per hour

About Us

Administrative Services provide a range of administrative support across all Gold Coast Hospital and Health Service facilities. Positions include ward clerk, medical typist, switchboard, reception, patient services, outpatient administrative services, front enquiry counter, emergency department administration, information resourcing and executive support services.

About Gold Coast Health

• Nationally and internationally recognised location for innovative medical research and health care
• Annual operating budget exceeding $1.5 billion
• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Tuesday, 9 September 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC649219

Please note: no third-party applications will be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF, 268KB)
  Information Package for Applicants
  
  GC649219 - RD (PDF, 597KB)
  Role Description