Provides guidance to the development and ongoing management of consumer participation and provide systems advocacy in relation to consumer, carer and family related issues. Works to facilitate the delivery, development and planning of support services to consumers of the mental health service.

Job details

The Role

An opportunity has become available for a Carer Peer Coordinator - Senior (Identified Lived Experience) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

• Serve as a positive role model to consumers and staff and as a source of information on their personal experience of managing their mental health
• Work within appropriate boundaries and draw on knowledge and expertise gained through reflection on own lived experience.
• Effectively communicate with consumers, carers, professional groups, and all service providers
• Identify areas for improvement to service, policy and procedures, and be involved in Mental Health Service policy and procedure development

About you

To be successful in this position you will require:

• The incumbent must identify as a family and/or carer of a person they identify as a mental health consumer. It is preferable this lived-living experience perspective includes substantial knowledge of mental health, trauma, suicidality, and/or addiction vulnerabilities, service systems, service use and personal recovery journey of their loved one within a Health Hospital Service and/or community public health services
• It would be well regarded if the applicant also holds a Certificate IV in Mental Health and/or similar qualifications or higher including educational qualifications such as a Certificate IV in Training and Assessment or higher
• While not mandatory, significant experience leading teams, providing professional lead supervision, providing co-reflective learning and facilitation education to 'Identified' Lived Experience (Peer) Workforce and to non identified colleagues and community would be well regarded
• Driver Licence
• Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
• Tuberculosis screening, to identify if the tuberculosis vaccination may be required
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

• Flexible work options
• Career Development
• Salary Packaging
• Modern Facilities
• Diverse Work Culture
• Research Opportunities
• 12.75% super
• 17.5% leave loading

Salary

• Permanent full time
• Base salary ranging from $105 568 - $114 861 per annum

About Us

Mental Health and Specialist Services Lived-Living Experience (Peer) Workforce team provides a responsive program of recovery-oriented, trauma informed, and strengths based, lived-living experience peer engagement, education, and information for consumers, families, relatives, unpaid carers and natural supports. The team's goal is to increase consumer, family, relatives, unpaid carer and natural supports participation in the consultation, feedback, planning, delivery and evaluation of mental health specialist services, alcohol and other drugs service.

About Gold Coast Health

• Nationally and internationally recognised location for innovative medical research and health care
• Annual operating budget exceeding $1.5 billion
• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Wednesday, 30 July 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC649462

Please note: no third-party applications will be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GC649462 - RD (PDF, 532KB)
  Role Description
  
  Information for Applicants (PDF, 259KB)
  Information Package for Applicants