Job details

About your new role 

As a valued member of the Central Services and Reporting team within Administration Services, you will provide an efficient standard of professional administration support to the ward and reception areas within Rehabilitation, Aged Care and Community Services (RACCS). As the receptionist you will be required to respond to enquiries and provide information and assistance to staff, patients and visitors to facilitate effective service delivery within a busy clinical environment.  This includes:

• Providing a high standard of administration support within clinical ward areas and reception
• Completing general administration duties including but not limited to: admitting, discharging and transferring patients to and from the unit
• Maintaining a sound knowledge of excel to maintain data spreadsheets and correspondence logs and the knowledge or ability to learn multiple health service systems
• Being the first point of contact for clients entering the facilities and manage enquires via the telephone and/or at the reception desk

Requirements of the role

• Must be available to work across a 7 day roster as operationally required
• While not mandatory, a relevant qualification would be well regarded
• Whilst not mandatory a sound knowledge of the Hospital Based Corporate Information System (HBCIS) and Integrated Electronic Medical Record (IEMR) systems is highly desirable
• Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
• Tuberculosis screening, to identify if the tuberculosis vaccination may be required
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits of working with Gold Coast Health

• Flexible work agreement options
• Career Development
• Salary Packaging
• Brand new facility with modern amenities
• Diverse Work Culture
• 12.75% super
• 17.5% leave loading

Salary

• Permanent part time (48 hours per fortnight)
• Base salary ranging from $38.81 - $43.16 per hour

About Gold Coast Health

• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Tuesday, 5 July 2025

For further in-depth requirements please refer to the attached Role Description.

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC650709

Please note: no third-party applications will be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GC650709 - RD (PDF, 600KB)
  Role Description
  
  Information for Applicants (PDF, 268KB)
  Information Package for Applicants