Ready to level-up your administrative and analytical skills? Gladstone Hospital are seeking a Business Practise Improvement Officer to join their Emergency Department team!

The Emergency Department Business Practice Improvement Officer is a leadership and analysis role focused on improving the quality of data collected in the Emergency Department. Monitor, review, and analyse ED activity data to ensure it meets reporting requirements and identify opportunities for improvement in patient access and flow within CQ Health.

Gladstone is a vibrant coastal city in CQ, renowned for its significant industrial port and serving as the southern gateway to the breathtaking beauty of the Great Barrier Reef.

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Job details

About us:

Gladstone Hospital provides a range of services to Gladstone and the Banana region. Our Destination 2030: Great Care for Central Queenslanders strategy¹ will see Gladstone Hospital developed as a center for emergency care, medical inpatient and day surgery excellence. This will optimise outreach services to deliver care closer to home in the Gladstone and Banana rural communities.

About the role:

The Gladstone Emergency Department (ED) Business Practice Improvement Officer (BPIO) is responsible for monitoring, reviewing and improving the quality of health activity data collected in the Emergency with the aim of assuring quality health information is reported in line with statewide and local ED key-performance index (KPI) requirements.

This role is responsible for providing high level technical expertise, support and training to users of Emergency Department Information Systems (EDIS) and the facilitation and coordination of all data management, system management, training and access functions in relation to Emergency Department Information Systems, whilst meeting legislative requirements and complying with Commonwealth and State data collection requirements.

About you:

• While not mandatory, the following would be well regarded:
  • Crystal Developers qualification and license
  • Experience in Project Management
  • Experience in Business Analytics, Information System Management and Emergency Department business processes.

What we offer:

Total remuneration value of up to $104,841 is comprised of:

• An hourly rate between $53.24 - $57.92 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

1. Contact CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) GL5E635649

Applications close: Wednesday, 21 May 2025

#Gladstone

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GL5E635649 - Business Performance Improvement Officer (PDF, 339KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants