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Performance and Improvement Officer


South Brisbane

Join a dynamic team where your expertise in utilising data, change management and continuous improvement will directly contribute to fostering a culture of excellence, safety and innovation to improve health outcomes for children and young people. In this role, you’ll deliver initiatives to enhance data accuracy and integrity, support transformational change across children’s community health services, and drive performance through insightful reporting and analysis.

Job details

Position status Permanent,Temporary
Position type Flexible-full-time,Flexible-part-time
Occupational group Administration
Classification AO6
Workplace Location Brisbane Inner City,Brisbane - South
Job ad reference QLD/H24CHQ648003
Closing date 22-Jul-2025
Job duration
Contact person Katrina Cerezo
Contact details 0474 293 639
Access the National Relay Service

About the Team

The Child and Youth Community Health Service (CYCHS) at Children's Health Queensland provides a wide range of community-based health services for children, young people, and their families in the Brisbane metropolitan area as well as outreach services across Queensland.

About the Role

  • Identify opportunities to enhance accurate collection of data in accordance with Activity Based Funding and revenue optimisation requirements.
  • Coordinate regular data audits, cleaning, and validation activities to ensure high-quality, accurate, and reliable data across systems.
  • Prepare and deliver data reports using diverse clinical and non-clinical information systems, including population health data, to support research, planning, quality improvement, performance monitoring, and evaluation across the division.
  • Deliver high-level support by creating and maintaining key resources—such as data dictionaries, quick reference guides, and customized data solutions—and by providing training to enhance staff capability across the division.
  • Actively participate in organisational and state-wide forums related to children's community health data collection and processes and lead initiatives to improve clinical information management practices.
  • In collaboration with the divisional leadership team, lead the planning and execution of transformational change initiatives—ranging from small to large scale—focused on children's community health services within Child and Youth Community Health Services, with the goal of enhancing access, performance, and divisional outcomes from referral through to discharge.

 About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

  • Opportunities for professional growth and development
  • Competitive renumeration
  • Annual pay increases
  • 12.75% employer superannuation contribution
  • 17.5% annual leave loading
  • Salary packaging
  • Employee wellness and assistance program
  • Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online; Please review the Role Description and Application Pack for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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