As an Administration Officer in Elective and Procedural Bookings you will liaise with patients, their families, medical, nursing, and relevant administration staff to provide an efficient elective booking service for the QCH operating suites and medical day unit, that supports waitlist management and targets for surgical and medical procedures at Queensland Children’s Hospital.

Job details

About the Team

The Elective Bookings team forms an essential part of Division of Surgery, supporting the efficient scheduling of elective surgical procedures. The team works in a fast-paced, collaborative environment where strong communication, attention to detail and mutual support are essential to delivering high quality patient care

About the Role

In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Efficiently complete and maintain elective surgery wait list & medical procedures wait list by sourcing data and ensuring details are entered on the relevant systems in a timely accurate manner.
• Ensuring elective surgery and medical procedural wait lists are maintained, accurate information is captured, and patients are booked in accordance with category timeframes and in line with policies and procedures.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Administration Officer- Elective & Procedural Bookings - Role Description (PDF, 492KB)
  Role Description
  
  CHQ_Applicant Toolkit_2025 (PDF, 862KB)
  Information Package for Applicants
  
  CHQ_Information for Applicants_2025 (PDF, 837KB)
  Information Package for Applicants