The position of Administration Officer will coordinate and support a team of frontline clinical staff for the Child Development Service and perform a range of administration functions to provide consistent and high-quality services.This position will be required to work across two locations: Coorparoo Child Development two days per week, with the rest of the time working from Keperra Child Development. The applicant will be required to have flexibility regarding days/locations to meet operational requirements.

Job details

About the Role

• Greeting patients and their families and providing a professional customer service including phone support.
• Providing information regarding locations of services/and/or patients within the facility and other CYCHS service locations.
• Managing, distributing, and sorting correspondence and deliveries.
• Undertaking administrative tasks to support patient flow, patient care and movements within the facility.
• Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures.
• Maintain and provide support in accordance with policies and procedures for both medical and administrative records.
• Comply with relevant administrative organisational goals and KPIs and manage and undertake specific administration duties as directed.

 About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• …12.75% employer superannuation contribution
• …17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 658799_AO3_Child Development Central RD (PDF, 476KB)
  Role Description
  
  CHQ_Applicant Toolkit_2025 (PDF, 862KB)
  Application Kit
  
  CHQ_Information for Applicants_2025 (PDF, 837KB)
  Application Kit