Deliver evidence-based mental health triage, assessment and support via 1300MHCALL to enhance recovery for people with complex needs.

Job details

About the role
The Mental Health Clinician provides high-quality, evidence-based social work, psychology, or occupational therapy services via the 1300MHCALL telehealth line. This includes triage, assessment, crisis support, and therapeutic intervention for individuals with complex mental health needs within a trauma-informed recovery framework.

About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with Metro North Health's values:
• Deliver competent-level social work, psychology, or occupational therapy clinical services to consumers with complex mental health needs.
• Provide telephone-based triage, crisis support, risk assessment, and brief therapeutic interventions via 1300MHCALL.
• Conduct biopsychosocial assessments to support problem-solving, diagnostic clarification, and care planning.
• Advocate for consumers, families, and carers, and liaise with internal and external service providers to ensure coordinated care.
• Participate in multidisciplinary teamwork, supervision, and continuous professional development to enhance service quality.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us
• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MH666114 - Role Description (PDF, 518KB)
  Role Description
  
  Application Support (PDF, 860KB)
  Application Kit
  
  Benefits for working with MN (PDF, 1.00MB)
  Application Kit