Permanent full time opportunity to provide accurate and timely delivery of services, supporting the maximisation of revenue collection for Royal Brisbane and Women’s Hospital, ensuring compliance with appropriate legislation, organisational policies, and procedures.

Job details

About the role

Permanent full time opportunity to provide accurate and timely delivery of services, supporting the maximisation of revenue collection for Royal Brisbane and Women's Hospital, ensuring compliance with appropriate legislation, organisational policies, and procedures.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide a high quality, customer focused liaison service to patients ensuring patients receive an informed choice about treatment options in a public hospital in line with the rules of the NHRA.
• Assist in the completion of essential admission paperwork and payment schedules for Medicare Ineligible, motor vehicle, Workcover and private patients.
• Reconcile and maintain on a weekly basis the Medicare ineligible database back to EDIS and ESM including updating details to ensure accuracy and compliance of paperwork for both Emergency & Outpatient departments.
• Ensure essential paperwork is completed for identified Workcover patients and sent to the appropriate agencies.
• Provide staff training and high-level support in revenue processes to ensure high quality data compliance and understanding of revenue processes.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application Support (PDF, 860KB)
  Application Kit
  
  Benefits for working with MN (PDF, 1.00MB)
  Application Kit
  
  MN640861 - Role Description (PDF, 405KB)
  Role Description