Provide operational leadership to Roster Support Officers within a client-focused environment. This role will facilitate effective business and rostering practices, delegated activities, and decisions that ensure the provision of an efficient roster support service, supporting line managers and Roster Support Officers across MNHHS.

Job details

About you

Provide operational leadership to Roster Support Officers within a client-focused environment. This role will facilitate effective business and rostering practices, delegated activities, and decisions that ensure the provision of an efficient roster support service, supporting line managers and Roster Support Officers across MNHHS.

• Undertake and allocate work as required to meet roster change processing requirements and timeframes to ensure accurate and timely pay delivery outcomes.
• Positively contribute to business improvement processes in the work unit.
• Maintain advanced knowledge of the WFM Electronic Rostering processes, timeframes and requirements to deliver quality rostering outcomes and to contribute to process and workflow improvement and efficiencies.
• Participate in client engagement meetings and maintain regular communications with line managers to provide advice concerning rostering timeframes, processes and requirements.
• Monitor and manage the performance and processing outputs of roster support officers within the team to ensure timely and accurate delivery of rostering changes.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application Support (PDF, 860KB)
  Application Kit
  
  Benefits for working with MN (PDF, 1.00MB)
  Application Kit
  
  MN656157 - Role Description (PDF, 388KB)
  Role Description