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Administration Support Officer
Garden City Office Park, Eight Mile Plains
Organized, accurate, customer-focused? Step into clinical admin at Metro South and play a key role in healthcare excellence.
Provide vital administrative support to the Clinical Outsourcing and Auditing Program, ensuring seamless patient data management and top-notch customer service.
Job details
Position status | Permanent |
---|---|
Position type | Full-time |
Occupational group | Administration |
Classification | AO3 |
Workplace Location | Brisbane - South |
Job ad reference | QLD/MS08653660 |
Closing date | 29-Aug-2025 |
Job duration | Permanent |
Contact person | Amanda Dance |
Contact details | (07) 3156 4321 Access the National Relay Service |
Your new role:
Provide vital administrative support to the Clinical Outsourcing and Auditing Program, ensuring accurate data entry, efficient waitlist management, and excellent customer service to support smooth clinical operations.
- Manage patient data and waitlists using specialist health systems
- Respond professionally to enquiries from patients, staff, and the public
- Perform general administration tasks like filing, typing, and reporting
- Work independently and collaboratively to meet deadlines and maintain quality
- Maintain confidentiality, accuracy, and professionalism
About you:
A detail-oriented and customer-focused professional with strong administrative skills and a passion for supporting healthcare services.
- Proven experience in healthcare or specialist outpatient administration
- High level of accuracy in data entry and record-keeping
- Excellent communication skills, both written and verbal
- Ability to prioritise tasks and manage workload efficiently
- Comfortable working autonomously and as part of a team
What we can offer you:
- A family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle
- The chance to work across multiple hospital sites within Metro South Health, providing variety and broad experience
- Flexible working arrangements including flexible hours and opportunities to accrue additional leave, supporting your work-life balance and personal commitments
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are Metro South Health:
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.
We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.
We are better together.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Application essentials - things you need to know (PDF, 691KB)
Information Package for Applicants
We are MSH - five reasons why you should join us (PDF, 978KB)
Information Package for Applicants
MS08653660_Role Description (PDF, 980KB)
Role Description