Join our bold, innovative, collaborative, and inspiring team!

Grow your career with us. We are seeking a motivated Administration Support Officer to join our Aged Care Assessment Team

Job details

Your new role:

We are seeking an organised and motivated Administrative Officer to join our Community and Oral Health Aged Care Assessment Team, providing high-quality support to staff and clients. In this role, you will:

• Deliver timely, accurate, and efficient administrative support within a busy healthcare environment.
• Manage reception duties including phone, face-to-face enquiries, and accurate message-taking.
• Maintain and update client records and referrals across clinical databases (e.g., CHIMS, ACE, MAC).
• Perform data entry and reporting tasks while ensuring accuracy, integrity, and compliance with service standards.

About you:

We are looking for a proactive and professional individual with strong customer service skills and a commitment to teamwork. The ideal candidate will demonstrate:

• Proven ability to deliver high-level customer service with empathy, patience, and professionalism.
• Strong communication and interpersonal skills, with the ability to liaise effectively across all levels.
• Teamwork skills with the capacity to organise your own workload while contributing positively to a team environment.
• Sound problem-solving skills, attention to detail, and proficiency with Microsoft Office and clinical databases.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Community and Oral Health Services:

Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children.

We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services.

Our services are delivered by multidisciplinary teams of nursing and allied health staff with the skills and experience to treat a full range of health needs.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS09660835 Role Description (PDF, 364KB)
  Role Description
  
  Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants