Join our patient transport team and play a vital role in delivering safe, efficient, and patient-focused transport services

Be part of a collaborative and supportive team focused on excellent patient outcomes.

Job details

Your new role:

We are seeking a proactive and organised Administration Officer to support patient transport coordination across Metro South Health. In this role, you will:

• Act as the primary point of contact for the patient transport team, managing all incoming and outgoing communications.
• Collaborate with the Nurse Manager to manage bookings for non-urgent patient transport requests, ensuring services are timely and patient-focused.
• Assist with KPI monitoring, reconciliation, and data management by maintaining accurate databases and generating reports as required.
• Provide general administrative support including diary and email management, meeting coordination, minute-taking, and travel arrangements.

About you:

You are a highly organised administrator with excellent communication skills and a strong focus on patient care. You will bring:

• Effective interpersonal skills with the ability to build strong working relationships with stakeholders.
• Proven ability to prioritise workloads, work independently, and solve non-clinical problems with sound judgement.
• Attention to detail and accuracy in data entry, financial reconciliation, and report preparation.
• Proficiency in Microsoft Office (particularly Excel and Word) and experience with RaFT, ieMR, and HBCIS (or the ability to quickly learn).

Check out our quick tips and application essentials!

What we can offer you:

• Flexible work arrangements that support work-life balance.
• Opportunities to grow your skills and contribute to service improvement initiatives.
• A supportive, inclusive, and collaborative work environment that values diversity and patient-centred care.
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

Princess Alexandra Hospital, a place of countless opportunities to learn and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants
  
  MS10660885_Role Description (PDF, 338KB)
  Role Description