Drive digital health excellence as an Operations Manager at Metro South Health

Join Metro South Health as a Permanent Full-time Operations Manager in Digital Health & Informatics at Princess Alexandra Hospital, leading operational delivery, workforce planning, governance and performance across one of Australia’s largest and most innovative health services.

Job details

Your new role:

As Operations Manager within the Digital Health & Informatics directorate, you will provide high-quality operational leadership and coordination to ensure the effective delivery of CCIO priorities and directorate outcomes. You will play a key role in translating strategy into delivery by:

• Acting as the primary operational partner to the Chief Clinical Information Officer.
• Coordinating directorate workflows, governance forums, planning cycles and reporting.
• Overseeing workforce planning, recruitment pipelines and onboarding processes.
• Developing and monitoring KPIs, performance frameworks and risk registers.
• Supporting digital health initiatives with operational data, compliance and governance inputs.
• Building effective relationships with clinical, operational, ICT, university and industry stakeholders.
• Driving continuous improvement, process optimisation and digital adoption.

About you:

You will be an experienced and strategic leader, with the ability to manage complex operations while influencing outcomes across a diverse health service. Your background will demonstrate strength in:

• Providing operational support and advice to senior executives and clinical leaders.
• Coordinating strategic planning cycles, workforce management and directorate operations.
• Building and maintaining productive relationships with stakeholders across health, ICT and industry.
• Preparing high-quality reports, briefs and submissions to support decision-making.
• Managing governance, risk, compliance and audit matters in a complex environment.
• Applying knowledge of digital health operations and healthcare systems to enable successful service delivery.
• Leading and supporting continuous improvement, change and workforce development initiatives.

Check out our quick tips and application essentials!

What can we offer you:

• Flexible working arrangements that support work-life balance.
• Opportunities to work on nationally recognised digital health transformation initiatives.
• Ongoing professional development, learning and career progression.
• The chance to be part of a diverse, collaborative and forward-thinking team improving healthcare outcomes.
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants
  
  MS10664098_Role Description (PDF, 977KB)
  Role Description