Be the Face of Patient Care – AO3 Admin Opportunities

We’re seeking Administration Officer Relievers (AO3) to join the Division of Surgery at Princess Alexandra Hospital. If you’re a confident multitasker who thrives in a fast-paced environment, this is your chance to support patient care across multiple departments in part-time, permanent and temporary opportunities.

Job details

Your new role:

As an Administration Officer Reliever, you'll provide essential clerical and front-of-house support to ensure the smooth operation of surgical and perioperative services. You'll be the first point of contact for patients, visitors, and staff, delivering professional service and maintaining accurate information across hospital systems.

Key responsibilities include:

• Respond to patient, staff and visitor enquiries via phone, email and face-to-face.
• Provide reception and administrative support across multiple hospital departments.
• Maintain accurate patient information, records and documentation in systems such as HBCIS and ieMR.
• Coordinate appointments, admissions, transfers and discharges to support patient flow.
• Assist with rosters, data entry, and correspondence management.
• Monitor supplies and equipment, and liaise with clinical teams to ensure continuity of service.
• Contribute to a safe, inclusive and respectful workplace that reflects Metro South Health's values.

About you:

You're a professional, detail-oriented communicator who brings energy and efficiency to everything you do. You thrive in dynamic environments, can adapt to changing priorities, and take pride in providing exceptional administrative support to clinical teams.

You'll bring:

• Demonstrated administrative experience within a busy, multi-disciplinary or healthcare environment.
• Strong communication and interpersonal skills with a commitment to excellent customer service.
• Proven organisational ability, time management and problem-solving skills.
• Accuracy and attention to detail in data entry, records management and reporting.
• Proficiency in Microsoft Office and hospital systems (HBCIS, ieMR, S4HANA, BEMS).
• Ability to work both independently and as part of a collaborative team.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants
  
  MS10666093 RD (PDF, 358KB)
  Role Description