The Early Childhood Regulatory Authority, Metropolitan South Region is seeking a high performing Administration Officer to join our team. We are looking for someone with strong communication skills and customer service skills to support the Regulatory team to provide quality service to their clients. You will join our team in the Ipswich Regional Office, Metropolitan South Region.

This is a temporary, part-time position with the successful applicant required to work on Thursday’s and Friday’s each week.

Job details

About the Department

The Department of Education (DoE) sets the foundations for quality early learning experiences and delivers world class education services.  The department also hosts the Early Childhood Regulatory Authority.  As the Early Childhood Regulatory Authority, the department is responsible for regulating Queensland's early childhood education and care sector and responsible for assessing and rating the quality of Queensland early childhood education and care services against the National Quality Standard (NQS). The NQS is a key aspect of the National Quality Framework and sets a national benchmark for early childhood education and care services.

About the Role

The Administration Officer is the first point of contact to the Ipswich Regulatory team, providing professional, efficient and confidential administration support.  Your role encompasses providing quality administrative and corporate support within the Regulatory team, where you will work in a fast-paced environment that requires your efficient time management and strong customer service skills.

Responsibilities include:

As an Administration Officer, your responsibilities include:

• Provide confidential and accurate administrative support, information and advice to Directors, Managers and other staff in accordance with departmental policies and procedures, on administrative and financial issues.
• Receive telephone and email enquiries and respond in a professional and timely manner, providing information as required, or where necessary direct the queries to the appropriate area.
• Work collegially as a team for the delivery of administrative and corporate support functions for the region.
• Maintain the records management system, National database systems and administer the flow of correspondence across the unit.  This can include acting as the central point for correspondence and documents, including distribution of correspondence and other documents, and when necessary, follow up on outstanding items and preparation of documents for approval.
• Maintain currency of subject knowledge, technical proficiency and skills appropriate to the role including compliance with appropriate legislation, policies, procedures and protocols

About You

The ideal candidate will have;

• Experience in providing high quality administrative support in a fast-paced corporate environment
• High level time management and organisational skills
• Strong communication and customer service skills
• Ability to work collaboratively as a team player

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page written statement outlining how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. #LI-PRIORITY

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  MSR642060_25T Role Description (PDF, 163KB)
  Role Description