An exciting opportunity exists at Mountain Creek State High School for a motivated and energetic Attendance Officer to join our team.

The hours for this position are 6:30 to 3:15 pm - 7.25 hours per day + 1 additional hour per day (total 8.25 hours per day) to continue wages during school holidays periods.

The Attendance Officer plays a key role in monitoring attendance, analysing absence data and working closely with school staff to address barriers to participation.

The position contributes to the effective coordination of attendance processes, ensuring accurate record-keeping and alignment with departmental requirements.

Job details

Mountain Creek State High School:

Mountain Creek State High School is a vibrant and inclusive secondary school on the Sunshine Coast, committed to high expectations, student wellbeing and strong engagement in learning. The school works in partnership with families to support consistent attendance and positive participation. Mountain Creek SHS fosters an environment where every student is encouraged to attend, engage and achieve their full potential.

Your Role:

As the Attendance Officer, you will play an important role in supporting student engagement by attending to student attendance matters both at the counter, via phone / email / and in Compass (the school's student management software), monitoring daily attendance, maintaining accurate records and following up on unexplained absences.

Working closely with staff and students, you will help identify patterns of non-attendance and contribute to early intervention strategies that support positive outcomes.

You will provide timely administrative support, generate reports for school leaders and assist in coordinating processes that promote consistent attendance and student participation across the school.

The role requires strong organisational skills, attention to detail and a proactive, student-centred approach to support early intervention, informed decision-making and improved attendance outcomes.

Responsibilities include:

• Attend to student attendance matters including at the student counter, via phone and email, and through Compass.
• Monitor and manage daily student attendance, generating reports and maintaining accurate records in school systems.
• Follow up on unexplained absences by liaising with parents/carers, teachers and relevant staff.
• Analyse attendance data to identify patterns of non-attendance and support early intervention strategies.
• Collaborate with school staff and support services to address barriers impacting student attendance and engagement.

About You:

• You are highly organised, approachable and detail-oriented, with the ability to manage competing priorities in a busy school environment.
• You communicate confidently and professionally, building positive relationships with students, families and staff.
• With strong administrative skills and sound judgement, you are able to maintain accurate records, manage sensitive information and follow processes with consistency.
• You take a proactive, solutions-focused approach, with a genuine commitment to supporting student engagement, wellbeing and regular attendance.

Benefits:

• Recreation leave is accrued throughout the course of employment to be taken at the end of year break. In addition to this, by working an extra hour each day (known as ADO), you will be entitled to take the end of term breaks with pay equivalent to your employment roster.
• Street parking within walking distance to the school is available at no cost.

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 232KB)
  Information Package for Applicants
  
  NCR687332_26P Role Description (PDF, 313KB)
  Role Description