Are you passionate about making a difference in the lives of young people? The North Queensland Region Student, Child and Family Connect team are seeking a dedicated Student Support Officer based in Mount Isa. As a Student Support Officer, you will support students and their families to address the barriers of school attendance to improve education engagement.

Job details

About the Department of Education:

The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. The Student Child and Family Connect team are dedicated to supporting young people and families to maximise learning days and improve longterm educational engagement.

About the Role:

As a Student Support Officer you will work with students, families, schools and the wider community to improve education outcomes for students.

The Student Support Officer role includes:

• Liaising with school leadership and support teams to identify students who have or are at risk of disengaging from education, working collaboratively to develop an engagement plan.
• Conducting home visits and working with families to identify the barriers to school attendance and facilitating reengagement.
• Connecting young people and families to school and/or community based supports where indvidiual needs (including educational, social, emotional or behavioural) are identified.
• Working within a team based, case management approach as a contact for students, families or community members regarding educational engagement.
• Develop innovative and effective strategies for building relationships with students, families, community members and stakeholder groups within the community to support school engagement.

We are looking for someone with:

• The ability to work independently and part of a team, who is a self-starter and demonstrates initiative in their work.
• Demonstrated experience working with vulnerable children and young people.
• Strength in building and sustaining positive working relationships with students, parents and community agencies.
• Demonstrated or transferrable skills necessary to reconnect young people and families with education and support school engagement.

Benefits:

• 12.5% superannuation
• Flexible work arrangements
• Employee assistance program

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (one of whom is your current supervisor)
• Attach a 1-page written response describing how your achievements and capabilities meet the requirements under the "Your Role" as described in the job advertisement and role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  NQR647155_25T Role Description (PDF, 258KB)
  Role Description