William Ross State High School is seeking applications for the position of Head of Department - Student Services to join our team, with six positions currently available. Our work is highly collaborative, focused on improving student outcomes, with students at the centre of everything we do. The role includes, but is not limited to, tracking student attendance, supporting student wellbeing, promoting Positive Behaviour for Learning, and managing key year-level events. There is also an opportunity for the Head of Department position to include a 0.50 fractional teaching load.

Job details

About the Department 

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.  

About the School 

William Ross State High School, named after Townsville's first elected mayor and advocate for education, is committed to fostering growth, resilience, and personal development. Our Moorish Idol fish logo reflects adaptability and strength, symbolising our support for students as they navigate their learning journey. Guided by the motto Success through Commitment, we uphold high expectations and strive for academic excellence through quality teaching and strong partnerships. We believe success looks different for each individual, and all members of our community are encouraged to take responsibility for their learning. Join us in making your time here meaningful, successful, and unforgettable.

About the Role  

As the Head of Department, Student Services, you will lead initiatives that support improved educational outcomes for students, while ensuring the vision of the Early Childhood and State Schools Division is reflected in the school's strategic planning. Your role will focus on enhancing the quality of teaching and learning and fostering strong, positive relationships between students, staff, and the wider community. 

Your Responsibilities 

As the Head of Department - Student Services , your responsibilities will include, but are not limited to:  

• Identify, analyse and respond to patterns of truancy within the year level
• Implement targeted strategies to support attendance improvement, including proactive communication with students and families
• Engage with relevant stakeholders, including wellbeing staff and external agencies, to support at-risk students and address barriers to attendance
• Work with the Student Support Services Team to support students' mental, emotional, and social health, referring to specialised services as necessary
• Develop a safe and supportive environment that enables all students to thrive academically and personally
• Lead the planning, coordination, and execution of year-level events and activities, such as camps, excursions, and enrichment activities
• Ensure events align with the school's educational objectives and support students' holistic development
• Communicate event details and expectations to students, staff, and parents, and ensure adherence to safety and risk management protocols

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position. 

Interested? To Apply 

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history). 
• Attach a written statement (2-page maximum) addressing Key Capabilities 1-4 as per Role Description "How you will be assessed" section. 
• Attach a copy of the mandatory requirements outlined in the attached role description  

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

 Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  NQR664584_25T - Role Description (PDF, 181KB)
  Role Description