The Department of Education is seeking a dedicated and compassionate Guidance Officer to join our team in beautiful North Queensland.

This role offers the opportunity to make a meaningful difference in the lives of students by providing professional support, counselling, and guidance to enhance their educational, social, and emotional wellbeing.

Join us in making a difference in the lives of Queensland's students and help shape a brighter future for our communities!

Job details

About the Department of Education:

The Department of Education is committed to delivering a high-performing education system that supports every student to achieve their full potential. Our vision is to create a future where every child starts strong, every student achieves, and vibrant arts and culture thrive across Queensland.

Your Role:

As a Guidance Officer, you will provide professional expertise, leadership, and support to school communities in North Queensland.

This role involves working collaboratively with students, parents, teachers, and external agencies to ensure students have access to the support they need to succeed academically, socially, and emotionally.

This position may require itinerant travel across a designated circuit of schools or locations.

Responsibilities Include:

• Providing counselling, psychoeducational assessments, and individualised support to students, addressing educational, behavioural, mental health, and family issues.
• Collaborating with parents, school personnel, and external agencies to deliver comprehensive support, case management, and referral services.
• Conducting assessments to identify learning difficulties, disabilities, or psychological needs and recommending appropriate interventions.
• Assisting schools in implementing student protection, behaviour support policies, and individualised plans such as Educational Support Plans.
• Supporting secondary school students with Senior Education and Training (SET) planning, career development, and future pathway counselling.

About You:

We are looking for a candidate who:

• Has strong interpersonal and communication skills to build positive relationships with students, families, and school staff.
• Demonstrates the ability to manage sensitive and complex student issues within an ethical framework.
• Is highly organised, with excellent time management and problem-solving skills.
• Has experience in counselling, education, or student support services.
• Is committed to fostering inclusive practices and supporting diverse student needs.

Benefits:

• Opportunity to work in a vibrant and diverse region of North Queensland.
• Access to professional development and training opportunities.
• Supportive and collaborative work environment.
• Generous leave entitlements and flexible work arrangements.

How to Apply:

To apply for this position, please submit the following:

• A current resume outlining your qualifications, experience, and skills.
• A cover letter addressing the key responsibilities and selection criteria.
• Contact details for two professional referees.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 286KB)
  Information Package for Applicants
  
  NQR691807_26T Role Description (PDF, 316KB)
  Role Description