Parliamentary Services is seeking a professional and organised Assistant Electorate Officer to support the Member for Townsville through high level communication, coordination and administrative assistance. The role involves supporting the management of the Member’s diary and office workflow, assisting with communication with constituents and stakeholders, supporting community engagement activities and assisting with casework. Ideal applicants will demonstrate strong organisational and communication skills, discretion, attention to detail and the ability to work effectively in a fast paced environment. This is an opportunity to contribute to meaningful work within the Townsville community.

Job details

Do you have a passion for supporting your community and contributing to effective parliamentary and electorate operations? Parliamentary Services is seeking a motivated and professional Assistant Electorate Officer to join the Townsville Electorate Office.

In this role, you'll provide high‑quality communication, coordination and administrative support to Mr Adam Baillie MP, helping ensure the smooth delivery of services to constituents, stakeholders and community organisations.

Key Objectives

• Provide efficient diary, schedule and workflow management to support the Member's commitments.
• Coordinate communications with constituents, government agencies and community stakeholders.
• Deliver high‑quality administrative and organisational support within a fast‑paced office environment.

Your Role

• Work with the Electorate Officer to manage the Member's diary, appointments, meeting requests and associated logistics.
• Assist with constituent enquiries, providing timely and professional communication via phone, email and in person.
• Draft and prepare correspondence, briefing materials, newsletters and community updates as directed by Electorate Officer.
• Assist with the coordination of electorate events, meetings and community engagements, including planning and follow‑up.
• Maintain office systems, databases and document management processes.
• Support the delivery of digital communication activities, including social media updates and website content.
• Undertake general administrative duties and other tasks as directed

What We're Looking For

• Strong written and verbal communication skills and the ability to engage with a diverse range of people.
• Excellent organisational skills with experience managing competing priorities and deadlines.
• Demonstrated ability to manage diaries, schedules and coordination tasks in a dynamic environment.
• High attention to detail and accuracy in correspondence and documentation.
• Proficiency in office IT systems, including word processing, spreadsheets and data management tools.
• A professional, discreet and confidential approach to sensitive information.
• A positive, proactive attitude with the ability to work both independently and collaboratively.
• Experience in digital communication, content creation or stakeholder engagement is an advantage.
• An understanding of parliamentary processes is beneficial but not essential.

How to Apply

If this opportunity aligns with your skills and interests, we encourage you to apply via the SmartJobs website with:

• a cover letter (maximum 1 page), and
• a current resume.

Applicants are encouraged to review the Position Description and Applicant Information Package available on the SmartJobs website.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• FT Assistant Electorate Officer - Position Description - Townsville (PDF, 266KB)
  Role Description
  
  Application Information Package_Electorate Office Roles (PDF, 636KB)