The Assistant Electorate Officer supports the Member for Mundingburra through media, community engagement and high-quality administrative services. This role contributes to the Member’s communication priorities, manages social media activity, assists with media responses, and builds strong relationships with constituents and community organisations. Working in a dynamic electorate office, you will help deliver positive outcomes for the community while supporting the daily operations of the office.

Job details

Do you have a passion for helping people, strengthening community connections, and supporting the work of Queensland's Parliament? Are you looking for a meaningful role where every day is different and where you can make a real difference in your local community?

Parliamentary Services is seeking a professional, organised and community‑minded Assistant Electorate Officer to join Ms Janelle Poole, Member for Mundingburra. This role supports the Member and Electorate Officer in delivering services to constituents, engaging with local organisations, and assisting with the daily operations of a busy electorate office.

This is a temporary opportunity until March 2027, with the possibility of extension. 

Key Objectives

•Working closely with the Member for media, marketing, community engagement and social media opportunities.
• Provide exceptional executive and administrative support.
• Foster strong relationships by supporting and engaging with constituents and community groups.
• General administration and working with the team on driven results.
• Contribute to media requests and responses as directed by the Electorate Officer and the Member.
• Handle media responsibilities, including a vibrant social media presence.

Your Role

•Engage with media, community groups and stakeholders to support the Member's communication and community engagement priorities.
• Provide administrative support including correspondence, research, data entry and record keeping.
• Help prepare briefing materials, community information and maintain office systems.
• Monitor local issues through community interactions, media and networks to support the Member's awareness.
• Respond to constituent enquiries via phone, email and in person, offering information, referrals and support.
• Maintain positive relationships with community organisations, government agencies and local stakeholders.
• Support community engagement activities including events, newsletters, surveys and correspondence.
• Manage and contribute to the Member's social media presence and digital engagement activities.
• Provide general office support including filing, ordering supplies, maintaining documentation and assisting with security and office procedures.
• Support the Electorate Officer and supervise volunteers when required.

What We're Looking For

• Ability to navigate the media landscape and confidently manage social media channels.
• Proficiency with digital tools, including website and media monitoring platforms.
• A proactive problem‑solver known for creativity, strong communication skills, and the ability to thrive under pressure.
• Excellent communication and interpersonal skills to engage effectively with people from all backgrounds.
• High levels of professionalism, discretion and sound judgement.
• Strong organisational skills with the ability to manage competing priorities in a busy office environment.
• Ability to work independently and take initiative when required.
• Good literacy, computer skills and the ability to learn new systems quickly.
• A commitment to the Member's values and the Parliamentary Service's values of Innovation, Learning, Integrity, Clients and People.

How to Apply

If you are community‑minded, organised and passionate about supporting your local Member of Parliament, we encourage you to apply.

Submit your application via the SmartJobs website, including your resume and two professional referees.

Applicants are encouraged to review the Applicant Information Package and Position Description on SmartJobs.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Assistant Electorate Officer - Position Description - Mundingburra (PDF, 266KB)
  Role Description
  
  Application Information Package_Electorate Office Roles (PDF, 636KB)
  Information Package for Applicants