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Principal Information Management Officer


Brisbane

Join the Information Management team at the Queensland Public Trustee (QPT) as the Principal Information Management Officer and promote best practices in Information and Records Management, ensuring alignment with strategic goals and ICT standards. You will play a key role in shaping innovative solutions and supporting cross-team collaboration in a positive and inclusive workplace.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Information Management/Library
Classification AO6
Workplace Location Brisbane Inner City
Job ad reference QLD/PT52/25
Closing date 05-Jun-2025
Job duration 30 June 2025 up to 31 December 2025
Contact person Eloise Beaman
Contact details 07 3564 2747
Access the National Relay Service

About the role

As the Principal Information Management Officer, you will act as a key advocate for Information and Records Management, ensuring alignment with QPT's strategic goals and ICT policies. Your technical expertise and leadership will guide stakeholders in adopting best practices in information governance, knowledge management, and data management.

Key responsibilities include:

  • Providing expert advice on trends and practices in information governance, knowledge management, and records management.
  • Managing eDRMS administration, troubleshoot complex issues, and collaborate with vendors to resolve incidents.
  • Building strong relationships with stakeholders to promote high-performance Information Management initiatives.
  • Developing and implementing standards, guidelines, and tools to achieve industry best practices.
  • Delivering engaging virtual and in-person training on Information Management systems and practices.
  • Leading system upgrades, patches, and hotfixes for Content Manager, including designing user acceptance test scripts.
  • Showcasing Information Management systems to prospective stakeholders, driving digital transformation.
  • Providing supervision and support to the Brisbane-based Information Management team.

This is a full-time temporary position from 30 June 2025 up to 31 December 2025 based in Brisbane. Download the role description to learn more.

About You

You will bring a strong background in Information Management and technical expertise in eDRMS systems. You'll possess excellent communication skills to influence stakeholders and deliver training, as well as the ability to lead projects and foster continuous improvement.

To excel in this role, the following attributes will be your keys to success:

  • Demonstrated expertise in contemporary information management practices, governance frameworks and compliance requirements.
  • Experience administering eDRMS platforms (e.g. Content Manager), including issue resolution and vendor liaison.
  • Strong communication skills, including the ability to prepare training material and deliver targeted user training.
  • Experience in the development and implementation of IM-related policies, procedures and standards.
  • Proven ability to build and maintain effective relationships with internal and external stakeholders.
  • Experience supervising or leading staff in a professional context.

While not mandatory, a qualification in an Information Management-related discipline would be advantageous.

What we offer

  • An opportunity to contribute to meaningful improvements on how information is managed and used
  • Opportunities for personal and professional growth
  • A supportive team culture that values employee mental health and wellbeing
  • Flexible work arrangements to support a work life balance

If you're ready to take on this exciting challenge, we'd love to hear from you. Apply today to join QPT's Information and Technology branch and lead the way in Information Management excellence.

How to apply

If you are interested in working with us, please provide the following information:

  • Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
  • A cover letter (no more than two pages) outlining recent examples of your ability to demonstrate the ‘Key capabilities' required to perform the ‘Key responsibilities' of the role, as outlined above.
  • Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years.   If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.
  • Details of any visa conditions if you are not an Australian citizen or do not have permanent residency status.

Further information

The Queensland Public Trustee (QPT) is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support.  We have been looking after Queenslanders and their families since 1916.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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