QCAA are seeking a Team Leader, Data and Systems, to lead a team responsible for the system management and reporting on the casual workforce. The Program Workforce Unit is responsible for managing a range of workforce functions including the casual workforce employed under the QCAA Act to support the activities related to implementation of senior internal and external assessment.

Job details

What you will do

In the Team Leader, Data and Systems role, you will:

• Provide leadership and training to team members to support comprehensive reporting of casual workforce within required timelines.
• Oversee system administration, database management and reporting, ensuring data integrity, reliability and security are prioritised, in line with government policies.
• Analyse complex datasets and provide actionable insights through reports and dashboards to support the decision-making of various stakeholders, including senior leaders.
• Identify and implement improvements to data management and system processes to enhance operational efficiency.
• Implement automation solutions to streamline workflows and improve data processing efficiency.
• Contribute to IT and data-related projects, including system upgrades, migrations, and integrations.
• Develop high quality training materials and provide expert guidance to users and team members on system and data best practices.
• Develop and maintain strong working relationships with internal and external stakeholders to ensure high-quality outcomes, including the tracking of progress to meet critical deadlines.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Works with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically)
• Analyses available data and supports others to identify essential information to uncover the cause of issues (makes insightful decisions)
• Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency (drives accountability and outcomes)
• Builds and sustains relationships to enable the collaborative delivery of customer-focused outcomes (builds enduring relationships)
• Maintains a high standard of practice through governance and risk management (demonstrates sound governance).

To be successful in this role, you will have strong analytical, conceptual, and problem-solving skills, along with the ability to manage multiple tasks while adhering to agreed priorities, timeframes, and accountabilities. Experience in database development and management, ICT solution oversight, reporting, and data visualization—particularly using SQL and Microsoft Power Platforms—will be highly regarded. Additionally, the ability to coordinate the delivery of work packages will be advantageous.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Team Leader Data and Systems_ April 2025 (PDF, 172KB)
  Role Description
  
  QCAA Information for applicants (PDF, 216KB)
  Information Package for Applicants