QCAA is seeking a Systems Engineer (Windows) to join the ICT Infrastructure Unit. The ICT Infrastructure Unit is responsible for providing specialist support and maintenance of the QCAA’s desktop, server, database, and voice and data network environments.

Job details

What you will do

In the Systems Engineer (Windows) role, you will:

• Undertake high-level management and support of the QCAA's Windows based Server/Network environment, including but not limited to:
  • User administration
  • System installation and configuration
  • Storage management
  • Security including access management, patching and certificate management
  • Performance monitoring, systems optimisation and capacity planning
  • Management of system documentation.
• Provide in-depth support for the QCAA's Windows Server based applications such as Exchange, SCCM, SharePoint, SQL Server, and third-party applications such as Symantec Antivirus and Enterprise Vault.
• Administer QCAA's enterprise backup system (Commvault).
• Administer Microsoft SCCM to maintain the desktop and laptop builds, application deployment and operating system, and application updates and patching.
• Administer QCAA's email system, including configuration, migration and integration, performance tuning and troubleshooting.
• Administer QCAA's Directory Services environment, including GPO management, security and delegation.
• Administer VMWare Server virtualisation infrastructure and hosted servers.
• Administer VMWare View virtual desktop infrastructure and hosted desktops. (This includes making configuration changes and backups, using appropriate tools and technologies to maintain checks on the equipment and the servers looking for unauthorised changes and/or odd and inappropriate behaviour.)
• Evaluate and assess new products and software releases for potential deployment within the QCAA environment.
• In conjunction with your colleagues in the Systems Services team design, develop and propose future system architectures.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Actively participates in the design of new solutions and new ways of working (stimulates ideas and innovation)
• Uses data and leverages technology to achieve greater efficiencies (stimulates ideas and innovation)
• Demonstrates careful planning and organisation to achieve results (drives accountability and outcomes
• Contributes to the development of team objectives and recognises own role in achieving results (drives accountability and outcomes)
• Analyses information to proactively identify risks to the team's planned activities (demonstrates sound governance).

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Systems Engineer (Windows) May 2025 (PDF, 164KB)
  Role Description
  
  QCAA Information for applicants (PDF, 215KB)
  Information Package for Applicants