The Queensland Curriculum and Assessment Authority (QCAA) is seeking a Team Leader to join the People and Culture Unit. The People and Culture Unit is responsible for providing strategic and operational advice and support to QCAA staff across the full range of people management functions. The QCAA engages the Corporate Administration Agency as its payroll service provider and uses the Aurion HR management system. The Team Leader will contribute to and assist with the provision of Human Resources to management and staff at QCAA. Human Resources includes human resource management, industrial/employee relations and occupational health and safety and workforce analytics.

Job details

What you will do

In the Team Leader role, you will:
• Lead a small team of Advisors responsible for operational activities, including the provision of advice regarding all staffing movements and accurate payroll, leave and establishment processing by QCAA's payroll provider.
• Implement quality control processes to support data integrity and correct processing of entitlements by CAA.
• Provide advice to managers and employees on entitlements and policies, systems and processes.
• Establish and maintain strong working relationships with all QCAA stakeholders and provide high level advice and services.
• Prepare a range of standard, detailed and ad hoc reports from the Aurion system, manipulate this data in Excel spreadsheets, and undertake necessary actions regarding workforce management.
• Identify, develop and implement new processes and systems to efficiently undertake operational activities, with a focus on data analytics and the use of technology.
• Maintain a high level of knowledge of the legislative and industrial framework within the Queensland public sector, including sector-wide policies and directives.
• Prepare high-quality written documentation such as policy documents, submissions for action, reports, briefing notes and other correspondence.
• Develop and maintain procedure manuals and work instructions on operational processes for the advisor team.

Support the Senior Advisor, Principal Advisor and the Manager in undertaking projects as required.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Strong knowledge in Human Resources including an understanding of interpreting legislation and providing sound and accurate advice (demonstrates sound governance)

• High level understanding on reporting trends and workforce analytics to help promote business improvement (stimulates ideas and innovation)

• Determines the connection between organisational events and issues, and their impact on the team's work (Leads strategically)

• Challenges the status quo by asking questions to bridge information gaps and clearly define new opportunities (Stimulates ideas and innovation)

• Communicates in a clear, succinct and deliberate manner, adjusting the message so that it resonates with different stakeholders (Builds enduring relationships

• Works with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically)

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RD AO5 Team Leader (PDF, 185KB)
  Role Description
  
  Info for applicants guide (Word, 353KB)
  Information Package for Applicants