The QBCC is seeking a Manager for the Plumbing Investigations Unit and Pool Safety Unit. This role involves managing both units, proactively monitoring strategic performance, financial, operational, and human resource risks. The successful candidate will provide expert technical advice on plumbing and pool safety, ensuring compliance activities align with the QBCC’s policies, procedures, and values. They will strategically lead and manage the units, and support the Director of Compliance and Enforcement in developing and executing plans to meet key performance indicators for the Compliance and Enforcement Branch. This position plays a key role in ensuring a strong, safe, and sustainable industry by driving responsive regulatory activities to reduce risk and harm.

Job details

 This role also involves supporting the Service Trades Unit, implementing policies and projects, and leading investigations related to plumbing and pool safety. Effective communication and negotiation with a wide range of stakeholders are essential, and you will be expected to represent the QBCC at meetings, conferences, and forums. The successful candidate will have proven management skills, strong case management and investigative abilities, and a demonstrated capacity to develop policies that ensure high-quality investigations. The position requires a collaborative approach to support the strategic direction of the QBCC and deliver exceptional customer service. For more detailed information, please refer to the full position description.

The position is based in Brisbane, with the option to work from a regional office under a Flexible Work Arrangement. If based in a regional office, regular travel to the Brisbane office will be required (frequency to be determined with the successful candidate) to support operational needs.

How to apply: Before you submit your application please read the attached applicant information document noting in particular that QBCC cannot employ anyone who is on a visa. 

Please submit:

• Your resume and include the names and contact details of two referees who have a thorough knowledge of your work performance and conduct, it is preferable to include your current and previous supervisor.
• A cover letter (maximum of two pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume but rather your opportunity to tell us how you meet the required competencies.

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 2025 - QBCC Information for Applicants (PDF, 986KB)
  Information Package for Applicants
  
  Position Description - AO8 Manager Plumbing and Pools Investigations (PDF, 650KB)
  Role Description