In this role you will deliver efficient and effective administrative and clerical support for the centre and support the centre’s day-to-day operations. This position is required to work as part of an overall administration support team for the centre.

Job details

Administrative Officer - Expression of Interest

The Townsville Correctional Complex are currently seeking experienced Administrative Officers to submit their Expression of Interest (EOI) including a cover letter and resume for future temporary positions.

This is an open Expression of Interest that will assist the Townsville Correctional Complex identify potentially suitable candidates seeking temporary employment within the administration support area for future vacancies within the Administrative Officer (AO2) roles.

The Administrative Officer Expression of Interest is an ongoing talent pool which will be open until 31 December 2026.

The position will provide administrative support within various areas at the Townsville Correctional Complex. The Townsville Correctional Complex is located at Stuart, Townsville.

The primary accountabilities of the Administrative Officer include:

• Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings
• Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers
• Answer general enquiries at reception and direct visitors as required, screen telephone calls and redirect enquiries to appropriate areas of the office and Agency
• Manage mail and mail register
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies
• Process human resources paperwork including the processing and record keeping of timesheets, leave forms and payroll documentation
• Perform opening and closing procedure
• Conduct banking as required
• Maintain filing and recording system ensuring the confidentiality of all documentation handled
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current
• Undertake archiving of files and records in accordance with legislative requirements

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Continuous Applicant Pool closing Friday, 4th September 2026

Documents

Before applying for this vacancy please ensure you read the documents below.

• 658250-25-Applicant Information Guide (PDF, 940KB)
  
  
  658250-25- Role Profile (PDF, 240KB)