The Public Health Intelligence (PHI) Branch are looking for an Assistant Application Support Officer (RTPM) to join their team. In this role you will provide high levels of system support, and data management to facilitate the collection and maintenance of high-quality data for Queensland’s real-time prescription monitoring (RTPM) system, QScript. You will also provide administrative support to the broader team.

Job details

What you'll do

• Undertake high levels of monitoring and quality assurance activities to ensure timely and quality electronic submissions of medication event data are received to comply with the department's regulatory obligations under Queensland legislation.
• Maintain operational registers which support QScript's business as usual and strategic management and governance arrangements.
• Participate in, report on, and contribute new ideas to inform system management, data collection, data quality and future system enhancements.
• Source key data from external agencies that can be used to verify the quality of data in information systems.
• Develop information resources, deliver training and provide best practice advice to information system users.
• Manage sensitive information and knowledge in line with applicable legislation and organisational policy, particularly the confidentiality and privacy of health-related information.
• Provide support to management for meeting management, information-sharing documentation development, correspondence management and record keeping requirements, as required.

About you

We are searching for someone who has:

• Demonstrated relevant experience, or the ability to acquire the ability to proficiently operate health application software and associated business intelligence tools such as Power BI as well as Microsoft Office Suite software
• An ability to analyse high volume data query results to monitor for, identify and rectify data quality issues, across a large scope of data providers.
• Knowledge of health system management, design, and operations, including QScript or similar systems, with a willingness to learn and develop further expertise.
• A high level of written, oral and interpersonal communication skills to provide clear information to stakeholders and facilitate improvements to data collection and quality.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: 

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Information for Applicants (PDF, 939KB)
  Information Package for Applicants
  
  QLD636612 Assistant Application Support Officer (RTPM) RD (PDF, 993KB)
  Role Description