Support patient care by completing delegated tasks under supervision of Social Workers within the Specialist Assessment Intervention Liaison team.

Job details

About the role

The purpose of this role is to contribute to patient care by undertaking support tasks delegated under the direct or indirect supervision of Social Workers within the Specialist Assessment Intervention Liaison (SALI) team.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Undertake duties under the supervision of SALI team social workers to ensure an efficient and effective standard of service to patients/carers and their families
• Assist social workers by providing clinical support including the management of casework, counselling appointments, management of forensic room and other delegated activities
• Act as first point of contact for patients and external service providers (both government and nongovernment organisations) to ensure sensitive and professional communication and a positive service approach
• Confidently communicate with staff, patients/carers and family members to ensure high standards of service provision
• Maintain relevant clinical documentation and collection of statistics by ensuring accurate and timely data entry while complying with organisational policies and guidelines
• Contribute to patient records according to organisational guidelines and legal requirements.
• Maintain databases, resources and information relevant to the role.
• Participate in and attend departmental meetings, relevant professional development activities, and mandatory education and quality activities.
• Willingness to undertake social work assistant duties in other teams within the social work department if required.
• Undertake quality improvement activities under the guidance of SALI social workers
• Adhere to policies, procedures and guidelines relevant to the role, with particular attention to professional communication and liaison between social workers, patient, family and carers

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RBH647671 - Role Description (PDF, 381KB)
  Role Description
  
  Application Support (PDF, 860KB)
  Application Kit
  
  Benefits for working with MN (PDF, 1.00MB)
  Application Kit