Do you have high level communication and interpersonal skills, demonstrated ability to work effectively as an individual with limited supervision to meet deadlines, establish work priorities, and work as a member of a multi-disciplinary team in a fast paced, changing environment?

The ideal Administration Officer will have high work ethics, the ability to work autonomously and obtain a high level of pride in their work. Apply today to secure your spot in the Specialist Outpatients Department, Rockhampton.

Job details

About us:

Rockhampton Hospital is a 305 bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment. Rockhampton Hospital has recently gained accreditation for training in emergency medicine as well as being accredited for training in general surgery, anaesthetics, intensive care, general medicine, paediatrics, obstetrics and gynaecology and psychiatry.

About the role:

Provide efficient booking service for all patients and provide efficient utilisation of booking time available for Consultants and Clinicians. Position provides a high level of customer service, demonstrating understanding, empathy, patience, and a positive attitude.

• Make use of available information systems recognising decision making in clinical and management settings depends on accurate, timely, relevant, complete, concise and readily accessible information.
• Respond to inquiries from internal and external clients, researching systems capabilities and determining if customers' requests can be met as well as ensuring confidentiality is maintained as per the Code of Conduct.

About you:

• Demonstrated proficiency or ability to rapidly acquire skills in the use of Clinical Information Systems utilised for booking purposes or ability to rapidly acquire these skills.
• Demonstrated ability to actively participate in a working environment support contemporary human resource practices including workplace health and safety, employment equity and antidiscrimination.
• Demonstrated ability to coordinate bookings (clinical appointments, waiting list management, scheduling and meeting outcome targets) and to ensure the delivery of a high quality service in a changing environment.

What we offer:

Salary information:

Total remuneration value of up to $94,810 p.a. is comprised of:

• An hourly rate between $37.68 - $41.90 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Other benefits include:

• Professional Development Opportunities
• Education Opportunities – Study and Research
• Work-Life Balance, Variety and Flexibility
• Generous Salary Sacrificing
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To submit your application / expression of interest, please include:

• Your current CV or resume, including referees.
• A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “How you will be Assessed” section of the Role Description.
• Include any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance, contact Recruitment Services @ CQ Health and quote the Job Ad Reference (JAR) RK4G575969.

Applications close: Wednesday, 17 July 2024.

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF, 312KB)
  Information Package for Applicants
  
  RK4G575969 - Administration Officer (PDF, 339KB)
  Role Description