Exciting Opportunity alert – Join us as the Team Leader of Clinical Outsourcing!

Elective Surgery are seeking a Team Leader of Clinical Outsourcing to lead a high-performing administrative team dedicated to streamlining elective surgery services. In this role, you’ll supervise staff, ensure accurate data entry, coordinate workloads, and manage staffing coverage, all while supporting invoicing, reconciliations, and maintaining patient clinical documentation. Your proficiency with systems like the Surgery Connect Activity Navigator (SCAN) will be crucial in facilitating timely patient information transfer and improving access to elective surgeries.

Be a key player in transforming Elective Surgery Services in CQ!

Job details

About us:

This role will supervise, coordinate, and support a high functioning administration team that provides quality administrative services to the clinical subcontracting outsourcing department.

This role is responsible for enhancing and ensuring the accuracy of data input also the availability of staff, management, triaging and allocation of workloads, organisation of relief where appropriate and maintaining daily staff coverage along with assisting with invoicing, end of month reconciliation, capturing of activity and ensuring the patients clinical documentation is correct and is available in-patient medical records.

About the role:

• Lead and direct Elective Surgery Outsourcing Administration Support to enable the achievement of best practice administrative services across the service line ensuring a coordinated, integrated service within the allocated budget that meets key performance indicators and business requirements.
• Delegate tasks as required, developing others and creating an environment which encourages fairness, openness and concern for others, building on service and staff capability by promoting opportunities for staff education, training, development and undertaking performance management when applicable.
• Ensure compliance with statutory legislation, regulation, policies and procedures pertinent to the delivery of operational services and develop, interpret and coordinate the implementation of new and existing policies in consultation with operational Directors and Managers.
• Conduct analysis of existing and future business processes using approved methods and tools, specifications that most effectively and efficiently meet business requirements, leading quality assurance activities through the evaluation, review and feedback of business improvements and appropriate issue escalation.

About you:

• While not mandatory, a relevant qualification would be well regarded.
• Ability to apply appropriate priorities, negotiation skills and effective time management.
• Leadership and management capability, particularly the ability to influence.
• Ability to advocate and challenge in a professional manner.
• Ability to work cooperatively with others, provide support; share information and credit, consider the views of and involves colleagues in decision making and deals effectively with conflict.
• High level analytical and problem-solving skills.

What we offer:

Total remuneration value of up to $131,052 is comprised of:

• An hourly rate between $53.24 - $57.92 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5G648366

Applications close: Thursday, 24 July 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK5G648366 - Team Leader Clinical Outsourcing (PDF, 338KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants