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Administration Officer


Rockhampton

CQ Oral Health Services are seeking their next Administration super star! If you are a detailed oriented professional with a passion for supporting healthcare services, this is a permanent opportunity you don’t want to miss!

As an Administration Officer with Oral Health you will provide efficient client focused service, maintain and process client records, appointment bookings and triaging patients.

Submit your application now to be considered!

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Rockhampton region
Job ad reference QLD/RK5G649319
Closing date 30-Jul-2025
Job duration
Contact person Kathryn Bennett
Contact details 4920 7551
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About us:

CQ Oral Health Service provides dental services throughout the Rockhampton, Capricorn Coast, Gladstone, Banana and Central Highlands area at no cost for children and adults who are eligible. There are a range of services provided by Oral Health such as:    

  • Dental check-ups
  • X-rays
  • Fillings
  • Extractions
  • Dentures
  • Advice on the best ways to keep your mouth, teeth and gums healthy
  • Emergency treatment
  • Referral to specialist services

About the role:

To provide an effective and efficient administrative reception and booking service for eligible clients at Community Dental Clinics, while facilitating a high level of customer service.

About you:

  • Demonstrated ability to follow defined service quality standards, occupational health and safety policies and procedures, internal and state-wide guidelines relating to the work being undertaken to ensure high quality, equitable, safe services and workplaces.
  • Demonstrated ability to use strong communication and negotiation skills to respond to inquiries from internal and external clients, researching system capabilities and determining if customer's requests can be met, as well as ensuring patient confidentiality is maintained.
  • Demonstrated ability to work cooperatively and effectively within the team and with patients/clients.
  • Demonstrated ability to use computer-based information systems effectively and efficiently. with expertise for data entry, word processing and spreadsheets.

What we offer:

Total remuneration value of up to $36,107 p.a. is comprised of:

  • An hourly rate between $38.81 - $43.16 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

  1. Contact Recruitment.CentralQueensland@health.qld.gov.au
  2. Quote the Job Ad Reference (JAR) RK5G649319

Applications close: Wednesday, 30 July 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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