Join our team in Rockhampton! We’re seeking a dedicated part time Administration Officer to support vital Mental Health, Alcohol, and Other Drugs Services.

If you're organised, compassionate, and eager to make a positive impact in community health, this is your chance to make your contribution by helping streamline services, coordinate appointments, and ensure patients receive the care they deserve. Be part of a passionate team making a real difference within the community of Rockhampton, apply today!

Job details

About us:

Mental Health Alcohol and Other Drugs Service (CQMHAODS) provides specialist mental health, substance and alcohol related care to residents of Rockhampton, Capricorn Coast, Gladstone, Central Highlands & Banana areas (catchment more than a population of 250,000) with services located in each area. 

Rockhampton is the principal service centre and as such provides the administration of the Mental Health Act, 2016 and is the location of the acute adult inpatient facilities.  In addition, there is an Adult Step-Up Step-Down facility located in Gladstone and an Adult Community Care Unit located in Rockhampton.

About the role:

To deliver efficient and confidential business and administrative support to a Central Queensland Mental Health Alcohol and Other Drugs Services team to ensure optimal delivery of clinical services.

• Chart preparation and chart maintenance, filing of medical records and associated loose sheets in accordance with the Order of Filing procedure.
• Perform general administrative duties including, but not limited to; manage generic email and calendar accounts, booking appointments and re-scheduling of cancelled appointments, management of referrals, registering, revenue/Medicare billing forms in accordance with financial policies.
• Proven ability to communicate effectively with a diverse range of consumers and with staff at all levels, including clinical, medical, administrative and management.
• Ability to prepare agendas, accurately record minutes and action items.
• Demonstrated ability to work independently and prioritise tasks.

What we offer:

Total remuneration value of up to $39,062 p.a. is comprised of:

• An hourly rate between $38.81 - $43.16 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5G650972

Applications close: Thursday, 7 August 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Further info: This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK5G650972 - Administration Officer (PDF, 403KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants