Do you have the ability to work effectively as a member of the team, while using your high level management skills to ensure an efficient, harmonious and cost-effective service delivery? Look no further!

The Manager Operational Services Officer is accountable for the coordination and management of Operational Services at North Rockhampton Nursing Centre, enabling the delivery of a resident focused service.

You will be responsible for the promotion of a harmonious, efficient and effective team providing the highest possible services in cleaning, food service, linen, fire safety and security, porterage, maintenance, grounds/gardening and waste management. If you have what it takes, apply today!

Job details

About us:

North Rockhampton Nursing Centre (NRNC) is comprised of 120 beds within the facility, of which 100 are Commonwealth funded beds, and the remaining 20 are State funded beds used for interim care. The facility provides residential aged care accommodation for general high care residents, residents experiencing dementia, and offers interim care and residential Transition Care program. NRNC is divided into 3 wings: Cec Pritchard Wing, Ivy Baker Wing, and Westwood Wing, each caring for 40 residents.

About the role:

• Monitor and investigate the implementation of systems that provide optimal utilisation of the department's resources and provide for the requirements of amended or varied policies, standards and guidelines.
• Ensure the ongoing development of staff training programs, to maintain a high standard of staff training and development, participate in staff recruitment and selection.
• Ensure all operational policies, procedures and goals are implemented and reviewed to ensure staff are developed to full potential.
• Monitor commercial contracts to ensure that contractors meet their obligations and that the North Rockhampton Nursing Centre receives an efficient and valuable service.
• Coordinate routine maintenance of plant and equipment with onsite maintenance person and external contractors including the monitoring and supervision of repairs.
• Ensure coordination, collation and analysis of quality activities and documentation and maintain effective reporting/recording systems of the Operational Services Department to facilitate accreditation process.
• Financial management of service delivery, including cost centre management.

About you:

Obtaining an aged care criminal history clearance and/or a NDIS card is mandatory for this role.

What we offer:

Total monthly remuneration value of up to $7,647 p.m. is comprised of:

• An hourly rate between $45.61 - $49.88 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5I658343

Applications close: Wednesday, 1 October 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF, 316KB)
  Information Package for Applicants
  
  RK5I658343 - Manager Operational Services (PDF, 406KB)
  Role Description