Are you seeking a permanent Adminstration Officer role with part time hours? Then look no further than our Specialist Outpatients Department! Lead and coodinate the team and play an important role in guiding and developing staff, ensuring teams are motivated, skilled, and delivering high-quality, patient-focused outcomes across a wide range of specialty areas.

A big focus is on implementing best practice processes, supporting the use of contemporary IT systems, and promoting continuous improvement across the service. This position gives you the chance to make a meaningful impact on patient services, contribute to positive change, and grow as a leader in a supportive health service environment.

If you’ve got the skills and capability to excel in this role — we want you!

Job details

About us:

Rockhampton Hospital is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment. The other primary hospitals within the health service are Gladstone, Emerald, Yeppoon, and Biloela together with many smaller rural units transfer patients through to Rockhampton for specialist care and investigation.

Rockhampton Hospital provides training for Medical Students participating in University of Queensland – Central Queensland Rural Clinical School and has links with the Central Queensland University for Nursing and Health Studies. There is a strong emphasis on strengthening the “grow your own” medical workforce with an active Medical Education Unit and registrar training as a major focus within the health service.

About the role:

• Facilitate external Specialist Outpatient Department Services in coordination with the Practice Manager Rockhampton Specialist Outpatients Department.
• Provide assistance and support to the Practice Manager of the Rockhampton Specialist Outpatients Department.
• Work with Specialist Outpatients Service Implementation Standard in planning services/templates and providing data for Key Performance Indicators (KPI).
• Develop close working relationships with Revenue Services to ensure correct billing for admittable procedures.
• Facilitates administration audits for waitlist management as opportunity is available.

About you:

While not mandatory, experience in the delivery of Information's and Communications Technology systems would be well regarded.

• High level of interpersonal, communication, negotiation and organisational skills.
• Well-developed ability to function effectively as a team member and on an individual basis, to work autonomously and show initiative in day to day problem solving.
• Demonstrated ability to develop and manage staff within a team environment.
• Competent computer skills in information systems relative to Specialist Outpatient Services environment.
• Application of Workplace Health and Safety, Equal Employment Opportunity and Anti-discrimination as applied to the work environment.

What we offer:

Total remuneration value of up to $22,835 p.a. is comprised of:

• An hourly rate between $45.81 - $50.46 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5I658600

Applications close: Thursday, 18 September 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK5I658600 - Senior Administration Officer (PDF, 407KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants