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Administration Officer (Medical)


Rockhampton

Make the most of your work/life balance, working permanent part time as the Administration Officer (Medical).

As the first point of contact, you’ll manage enquiries, assist visitors, and ensure smooth communication, while using your strong organisational skills to handle documentation, appointments, and patient admissions with accuracy and care.

This position is perfect for someone who thrives in a busy and rewarding environment, and takes pride in being a dependable team member who keeps everything running seamlessly behind the scenes. Find out more on our role description!

Friday - 1230-2000 | Every second Saturday and Sunday 0800-1200.

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Rockhampton region
Job ad reference QLD/RK5J665233
Closing date 26-Oct-2025
Job duration
Contact person Ann Kent
Contact details (07) 4920 6218
Access the National Relay Service

About us:

Rockhampton Hospital is a 305 bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment. The other primary hospitals within the health service are Gladstone, Emerald, Yeppoon and Biloela together with many smaller rural units transfer patients through to Rockhampton for specialist care and investigation.

Rockhampton Hospital provides training for Medical Students participating in University of Queensland – Central Queensland Rural Clinical School and has links with the Central Queensland University for Nursing and Health Studies. There is a strong emphasis on strengthening the “grow your own” medical workforce with an active Medical Education Unit and registrar training as a major focus within the health service.

About the role:

Respond to enquiries and provide information and assistance to staff, patients and visitors to facilitate effective service delivery within a hospital setting. Contribute to patient flow by performing a support role to nursing and medical staff, coordinating all patient movements.

About you:

  • Proficiency in the application of computerised information systems and applications including Microsoft Outlook, Word and Excel.
  • Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.
  • Well-developed administrative skills to provide an administrative support function to a multidisciplinary team within a hospital environment.
  • Ability to respond effectively and immediately in emergency situations, by following internal procedures and protocols.

What we offer:

Total remuneration value of up to $28,268 p.a. is comprised of:

  • An hourly rate between $38.81 - $43.16 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

  1. Contact Recruitment.CentralQueensland@health.qld.gov.au
  2. Quote the Job Ad Reference (JAR) RK5J665233

Applications close: Sunday, 26 October 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

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The SmartJobs and Careers candidate portal will undergo planned maintenance from Friday 24 October 4pm AEST to Saturday 25 October 10am AEST. The careers portal will be available again after this time. We anticipate applications to Health roles to be available from Saturday 25 October 7pm AEST.

Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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