We are seeking a Senior Application Specialist to join the Digital Solutions team within the Residential Tenancies Authority (RTA). This role is responsible for supporting and maintaining the RTA's Dynamics 365 business applications.

This position is a permanent, full-time role and is located in the Brisbane CBD with generous flexible working arrangements.

Job details

The Senior Applications Specialist is responsible for supporting and maintaining the RTA's Dynamics 365 (D365) business applications, working in tandem with the RTA's managed service provider (MSP). The role will also work with the business on developing and implementing automation strategies for business operations, with a focus on leveraging the Microsoft Power Platform suite. In addition to offering support, the role will build and maintain strong client relationships to provide technical guidance that supports strategic decision-making. 

To be successful you will need:

• Recent experience with D365 and Power Platform, including D365 Wave releases
• Demonstrated experience implementing automation strategies within business operations
• Exceptional written and verbal communication skills
• The ability to work under pressure in an environment of competing priorities and managing multiple requests within strict deadlines
• Technical expertise in M365 Product Suite
• Demonstrated capability in application lifecycle management including system patching and wave release cycles
• A proven track record working with and managing vendor partnerships and MSPs
• Demonstrated ability to provide D365 and Power Platform technical support to the business where required.

What we offer is:

• The flexibility to work from home up to 60% of the time once successfully onboarded and approved
• Beautifully designed offices at Midtown Centre on Mary St, Brisbane CBD
• A rewarding role with extensive learning and professional development opportunities
• A highly supportive culture that values diversity and inclusion while contributing to team success
• An employee health and wellbeing program and reward and recognition program.

If this rewarding role sounds like an opportunity that compliments your current skills, experience and future career plan, we encourage you to read the attached position description and submit your application.

Your application should contain:

• Cover Letter - Maximum of 2 pages outlining how and why your skills and experience are suited to this position, specifically relating to the functions outlined within the Your Key Responsibilities section of the position description and the vision, results and accountability indicators for the leadership competencies outlined in the Leadership Competencies for Queensland Framework. 
• Resume
• 2 referees.

For further information on what your cover letter should contain, please refer to the Additional information for applicants document attached.

If you have included any education and professional qualifications or enrolments to your resume, please attach these to your application.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

A three (3) month probationary period will apply for any applicant who is not a current public sector employee or to a public sector employee who has been in the public sector for less than six months.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Applications Specialist AO7 (PDF, 367KB)
  Role Description
  
  Application information for candidates (PDF, 324KB)
  Information Package for Applicants
  
  Employee benefits available at the RTA (PDF, 6.39MB)
  Information Package for Applicants