We are seeking an experienced Team Leader to join the Residential Tenancies Authority (RTA). This is an exciting new role to lead and support the Compliance and Enforcement function, by overseeing a team of Officers to investigate potential offences under the Residential Tenancies and Rooming Accommodation Act 2008 and drive proactive compliance programs.

This is a 12-months fixed-term, full-time position, located in the Brisbane CBD.

Job details

The role of Team Leader Compliance and Enforcement is to lead and mentor a high performing Compliance and Enforcement team. In this role, you will be managing a multi-skilled workforce investigating alleged offences and undertake proactive compliance monitoring with a range of stakeholders to achieve the goals set out in the RTA's Strategic Plan and Compliance and Enforcement Action Plan. This position will also manage a high-volume caseload and contribute to process development and improvement.

To be successful you will need:

• Demonstrated ability to develop and lead a high performing team through effective coaching, mentoring and professional development strategies
• Demonstrated ability to effectively prioritise workloads while managing staff and operational activities, particularly within a multi-skilled team with fluctuating caseloads
• Strong interpersonal and written communication skills, including the ability to draft and implement procedures and work instructions
• Experience in Compliance and Enforcement or regulatory environments is desirable.

What we offer is:

• The flexibility to work from home up to 60% of the time once successfully onboarded and approved
• Beautifully designed offices at Midtown Centre on Mary St, Brisbane CBD
• A rewarding role with extensive learning and professional development opportunities
• A highly supportive culture that values diversity and inclusion while contributing to team success
• An employee health and wellbeing program and reward and recognition program.

If this rewarding role sounds like an opportunity that compliments your current skills, experience and future career plan, we encourage you to read the attached position description and submit your application.

Your application should contain:

• Cover Letter - Maximum of 2 pages outlining how and why your skills and experience are suited to this position, specifically relating to the functions outlined within the Your Key Responsibilities section of the position description and the vision, results and accountability indicators for the leadership competencies outlined in the
• Resume
• 2 referees.

For further information on what your cover letter should contain, please refer to the Additional information for applicants document attached.

If you have included any education and professional qualifications or enrolments to your resume, please attach these to your application.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

A three (3) month probationary period will apply for any applicant who is not a current public sector employee or to a public sector employee who has been in the public sector for less than three months.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Team Leader Compliance and Enforcement (PDF, 345KB)
  Role Description
  
  Application information for candidates (PDF, 324KB)
  Information Package for Applicants
  
  Employee benefits available at the RTA (PDF, 6.39MB)
  Information Package for Applicants