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School Technical Officer - Miami State High School


South East Region, School and Regional Operations and Performance Division

Are you passionate about technology and ready to be part of something bigger? We're looking for a motivated, forward-thinking individual who's eager to learn, grow, and help shape the future of education. If you thrive on challenge, love finding smart solutions, and want to make a real difference this is the role for you.

Job details

Position status Permanent
Position type Full-time
Occupational group IT & Telecommunications
Classification TO2, TO3
Workplace Location Gold Coast
Job ad reference QLD/SER648521/25P
Closing date 27-Jul-2025
Job duration
Contact person Jason Cross
Contact details (07)5554 0333
Access the National Relay Service

This is a progressional position as per the Role Description. The successful applicant will be appointed to the lower classification with eligibility for progression to the next, once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of both classification ranges.

Image courtesy of Miami State High School

Miami State High School is a first-class school in a first-class location, offering a world-class education on the lands of the Kombumerri Saltwater People. Nestled in the heart of Miami—a vibrant, creative, and socially connected neighbourhood—our school reflects the energy and diversity of the community we serve.

At MSHS, we are proud to provide an exceptional learning experience grounded in our core values: Respect, Connect, Inspire. We warmly welcome you to a school where meaningful connections are made and futures are shaped.

Your Role:

As the School Technical Officer, you will play a hands-on role in supporting cutting-edge initiatives that directly impact students, teachers, and school communities.

Responsibilities include:

  • Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
  • Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
  • Assist in the provision of in service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
  • Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
  • Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.

About You:

  • We are looking for the following qualities in the successful applicant:
  • Strong technical knowledge of server hardware and configuration, and networking peripherals
  • A high standard of PC desktop and laptop systems, Apple iPads and printer support
  • Knowledge of OneSchool and Daymap systems
  • Strong analytical and problem solving skills
  • Excellent communication and interpersonal skills
  • The ability to work as part of a team
  • Understanding of Local Area Networks and of Wide Area Networks
  • Knowledge in Mitel phone systems
  • Experience using remote support tolls to support servers and workstations remotely
  • Sound working knowledge of network security and security protocols

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.
  • Attach evidence of the mandatory requirements outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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