Greenbank State School is seeking a highly motivated and professional School Technical Officer to join our team. The successful applicant will be capable of working independently, delivering outstanding customer service, and either possessing or quickly acquiring knowledge of OneSchool. A background in BYOD school processes and experience with Apple technology would be advantageous.

If you are proactive, technically skilled, and ready to support a dynamic school environment, apply now to become part of our dedicated team.

Job details

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

About the Role  

As the school's Technical Officer, you will support a broad range of corporate service activities, with a focus on providing timely and effective IT support to staff and students. Your responsibilities will include setting up student devices in line with Department of Education (DoE) standards, assisting staff with IT-related concerns, and demonstrating a working knowledge of Apple devices. In this role, you will contribute to the efficient delivery of the school's IT management program, ensuring smooth operation of technology systems across the school. You will report directly to the Business Manager and/or Principal and play a key role in supporting the school's digital learning environment. 

This is a temporary part-time position (0.83 FTE), working 60 hours per fortnight, until 20 February 2026, unless otherwise determined.

Your Responsibilities 

As the School Technical Officer, your responsibilities will include, but are not limited to:  

• Provide advice and assistance on maximising the potential of ICT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in-service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
• Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
• Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position. 

How you will be assessed
Within the context of the role described above, the ideal applicant will be someone who has the following key capabilities:

Supports strategic direction
Demonstrated knowledge, or ability to rapidly acquire knowledge, of departmental administrative policies, practices and procedures used in schools, particularly IT policies and online consent management.

Achieves results
Performs under direction, with the capacity to develop, organisational skills and ability to manage multiple tasks, prioritise work demands and meet deadlines.

Supports productive working relationships
Capacity to coordinate office administration systems and contribute to the effective operation of a team providing quality school services.

Displays personal drive and integrity
Works with supervisor to review and develop systems and services to meet the needs of a changing organisational environment.

Communicates with influence
Demonstrated interpersonal and communication skills (both written and oral) including the ability to communicate messages clearly and concisely, to deliver quality service outcomes for the school community.

Interested? To Apply 

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history). 
• Attach a written statement (1-page maximum) outlining your suitability for the role referring to “How you will be assessed'.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  SER656555_25T - Role Description (PDF, 300KB)
  Role Description