Make a difference where it matters most.

Join our team as an Intensive Education Case Manager and play a vital role in supporting children and young people at risk of disengaging from education.

This is a ten week backfill position, open to existing Queensland government employees.

This is your opportunity to drive real change—empowering students, strengthening communities, and shaping futures through education.

Job details

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

Step Into Your Next Chapter:

Join a workplace that values diversity, inclusion, and the unique contribution you bring. 

In this rewarding position, you'll work within a dynamic multi-disciplinary team to deliver targeted case management, develop personalised support plans, and help students reconnect with learning and build brighter futures. 

You'll collaborate closely with schools, families, and community organisations to provide meaningful interventions, guide positive behavioural and educational outcomes, and create pathways away from risk— including involvement with the youth justice system. 

Your ability to build strong relationships, and implement trauma informed, inclusive and culturally responsive strategies will be key to your success.

Responsibilities include:

• Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education, in accordance with legislative, policy and procedural requirements.
• Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals and access to support.
• Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements.
• Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders.

Please view the role description for a full list of responsibilities.

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 232KB)
  Information Package for Applicants
  
  SER685550_26E Role Description (PDF, 309KB)
  Role Description