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EOI - Claims Management Officer - South East Region
South East Region, Hope Island
An exciting opportunity exists for a Claims Management Officer to join the Human Resources team in South East Region.
As the Claims Management Officer, you will asset with the delivery of injury management services, including the management of injured, ill employees on Workcover, QSuper or other forms of leave.
If this sounds like you, we'd love to hear from you!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Education & Training |
| Classification | AO3 |
| Workplace Location | Gold Coast |
| Job ad reference | QLD/SER686305/26E |
| Closing date | 30-Apr-2026 |
| Job duration | Until 26 June 2026 unless otherwise determined |
| Contact person | Garrett Eastep |
| Contact details | 07 5656 6649 Access the National Relay Service |
This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.
About the Department of Education:
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.
Step Into Your Next Chapter:
- Proactively reviewing, modifying and changing claims management and organisational health processing to improve processes and client service delivery.
- Liaising with QSuper and WorkCover in relation to employee claims.
- Providing a quality client service.
- Assisting schools to develop rehabilitation and return to work programs.
- Organising individual workload to ensure timely and accurate processing.
Please view the role description for a full list of responsibilities.
Submit Your Application:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 1-page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Applicant Information Package (PDF, 232KB)
Information Package for Applicants
SER686305_26T Role Description (PDF, 311KB)
Role Description
