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Senior Communications and Digital Officer
138 Juliette Street, Greenslopes QLD
Join Safe Food Production Queensland (Safe Food) as our Senior Communications and Digital Officer and help shape how Queenslanders understand and trust food safety.
In this key role, you will lead strategic communication and digital content across website, social media, campaigns, and publications.
You'll turn complex food safety information into clear, practical messages that support the public and industry, especially during recalls and emerging issues.
Working with various stakeholders, you'll drive consistent messaging, improve digital channels, and build the organisation's reputation.
You'll also lead and support a small team to deliver high-quality content and outcomes that make a real difference to public health across Queensland.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Marketing, PR & Communication |
| Classification | AO6 |
| Workplace Location | Brisbane - South |
| Job ad reference | QLD/SFQ685673 |
| Closing date | 15-May-2026 |
| Job duration | Permanent |
| Contact person | Luke Foster |
| Contact details | 0460 001 704 Access the National Relay Service |
The Senior Communications and Digital Officer leads Safe Food's external and internal communications, digital media, content creation, publishing, and marketing activities. The role ensures food safety risks, recalls, and regulatory requirements are explained clearly, accurately, and in plain language. It provides strategic advice on high-risk and sensitive issues, manages campaigns and digital content, builds strong stakeholder relationships, and supervises the Communications and Projects Officer. This position is ideal for someone who can translate complex technical and regulatory information into clear messages using digital media to build trust, influence behaviour, and improve food safety outcomes across Queensland.
Your responsibilities
- Lead strategic communications and digital promotion activities to strengthen organisational reputation, support corporate priorities, and raise public awareness of food safety.
- Provide high-level advice on public messaging and digital media to ensure clear, accurate, and timely communication on food safety risks, recalls, outbreaks, and regulatory matters.
- Plan and oversee stakeholder engagement, communication campaigns and content including high quality website, social media, publications, and education materials and content.
- Lead the development and approval of communication products including reports, publications, and digital content, ensuring they meet organisational standards and priorities.
- Lead internal communications and corporate messaging, ensuring staff receive clear and consistent information on priorities, regulatory changes, and key initiatives.
- Oversee digital channels and content performance including website and social media, using data and feedback to improve reach, accessibility, and impact.
- Coordinate digital media and public-facing communication activities, building effective working relationships to support accurate and trusted public information.
- Supervise and support the Communications and Projects Officer, setting priorities, reviewing outputs, and ensuring high-quality delivery and professional development.
You may be directed to perform other duties at a level consistent with this role. This position has one direct report: Communications and Projects Officer (SF5).
About you
To thrive in this role, you will need to demonstrate the following:
- Seeks and uses stakeholder feedback to adjust plans and encourages others to do the same.
- Encourages new ideas and informed debate, using data and creative thinking.
- Supports and guides others through change with tailored advice and consultation.
- Analyses data and helps others identify key information to understand issues.
- Promotes self-reflection and provides clear, timely feedback on progress and performance.
- Builds connections across the organisation to support collaboration and service delivery.
The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.
- Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
- Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
- Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
- All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.
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Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
