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Patient Experience Officer - Identifed (Cairns)
Cairns
Discover Your Path to Success in Cairns: Where Healthcare Careers Thrive!
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Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Cairns region,Far North Qld |
| Job ad reference | QLD/TC653711 |
| Closing date | 28-Aug-2025 |
| Job duration | Temporary Full-Time for relief for 12 months |
| Contact person | Natasha Fretwell |
| Contact details | 0472 811 024 Access the National Relay Service |
Temporary Full Time position available for various periods of leave relief over the next 12 months.
Ready for a meaningful role that starts with a yarn? Natasha Fretwell, 0472 811 024 would love to hear your story and answer any questions you may have about the role.
Tell me more...you will be able to work collaboratively within Care Co-ordination Service Centre to provide effective and efficient in person support that to patients arriving at Cairns Base Hospital for planned care appointments and reviews. The incumbent performs administrative functions across the Care Co-ordination Service Centre (telephony, service linkage, handling patient information, filing), and general administration duties.
Professional and personal motivators!
As a professional working within Torres and Cape HHS, your role in enhancing both staff and patient experiences is invaluable.
You'll work in diverse and supportive environments that offer attractive lifestyle opportunities and experiences and enable you to make a valuable contribution in small communities. These communities will help you grow, connect, learn and create life-defining experiences that will shape who you are as a health professional and a person.
Torres and Cape will give you a career with purpose, plus excellent benefits and allowances;
- Base salary comprising between $4,046.40 - $4,402.60 per fortnight – you may be eligible for additional benefits – refer to Workplace benefits | Torres and Cape Hospital and Health Service
- Competitive salary packaging: Generous employer superannuation contribution of 12.75% and salary packaging options Salary and benefits | Careers (health.qld.gov.au)
- Generous leave entitlements including 17.5% loading on annual leave
Living within the Torres and Cape region means you will be able to enjoy:
- Immersing yourself in nature, from the outback to tropical rainforests, coral reefs and extraordinary landscapes.
- Choose Cairns for your next career move
- Short commute to work, allowing greater work/life balance
- Rich Indigenous Culture
- Imagine yourself here? Find out about Torres and Cape HHSand the Torres Strait and Cooktown and Cape York regions on the Tropical North Queensland website.
- Follow us - Facebook | Instagram | LinkedIn
Discover more by reading the role description attached.
Torres and Cape HHS Values - Courage | Accountability | Respect | Engage
How do I apply? Applications should be submitted ONLINE via the Smart Jobs and Careers website.
Please no unsolicited resumes from recruitment agencies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please download the Role Description for your future reference. Please do NOT upload zipped files, pdfs created through MS Word 2007, tagged pdfs or protected documents. Accepted files: gif, bmp, png, rtf, txt, doc and docx.
Documents
Before applying for this vacancy please ensure you read the documents below.
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1 TCHHS Applicant Information Pack (PDF, 7.50MB)
Information Package for Applicants
TC653711_Job description (PDF, 425KB)
Role Description
