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Patient Service Officer - Holiday Reliever
Mental Health Service Group, Townsville
Exciting opportunities available now with the |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV644978 |
| Closing date | 10-Jul-2025 |
| Job duration | Please refer to the Role Description |
| Contact person | Tracy Dyer |
| Contact details | (07) 4433 8033 Access the National Relay Service |
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $2950.00 to $3280.70 p.f. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus attractive Salary Sacrificing options
- Flexible working arrangements may be available
About your opportunity
- This role delivers exceptional, person-centred customer service to patients, their families, and the public.
- As a collaborative member of the administrative team, the role provides high-quality support to achieve outstanding organisational and patient-focused outcomes.
- By consistently aligning workplace behaviours with organisational values, this role helps create an exceptional place to work.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries: Tracy Dyer on (07) 4433 8033.
Applications close: 10/07/2025
Unsolicited resumes from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
QH Applicant Information Kit (PDF, 953KB)
Information Package for Applicants
Info Sheet_Document Preparation-new candidates (PDF, 70KB)
Information Package for Applicants
AO3 Patient Services Officer - Holiday Reliever (MHSG) 30463007 (Word, 539KB)
Role Description
