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Administration Officer


Spring Creek

Start a new journey with us!

• West Moreton Health has a vacancy for an administration officer to join our team.

• Permanent Full-time

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane - West
Job ad reference QLD/WM633680_04
Closing date 22-May-2025
Job duration
Contact person Curtis Miller
Contact details 0732718269
Access the National Relay Service

About the role

The role of the Administration Officer is to support the Nurse Unit Manager and Clinical staff of the Health Centres in the Prisons.

Key responsibilities of the role include:

  • Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and/or staff.
  • Perform secretariat functions for relevant meetings.
  • Follow Qld Health recommendations and expectations in relation to managing and maintaining filing systems.
  • Assist with patient discharges and transfers when required through timely coordination of all required paperwork, transport and updating of hospital and Qld Corrective Services information systems.
  • Contribute to workflow efficiencies of Prison Health Services (PHS) and throughout the Health Service by liaising with a range of staff to coordinate ordering and scanning PHS charts, and processing requests which are received by the PHS Health Information email address.

About you

Our ideal candidate will be someone who can demonstrate the following:

•    Sound verbal and written communication skills with the ability to interact professionally and sensitively with all levels of staff, patients and the general public and to provide an administrative support function to a multidisciplinary team within a health care environment.

•    Exceptional organisation and prioritisation skills and the ability to work autonomously in a self-directed manner while contributing to patient flow.

•    Knowledge of or the ability to rapidly acquire knowledge of internal information systems in addition to Microsoft Word and Excel.

•    Knowledge of or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.

•    Maintain discretion and exercise judgment where necessary within the scope of your role to solve immediate problems in situations where precedents have not been set and procedures not defined, ensuring a satisfactory outcome.

Mandatory Requirements:

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

Benefits

  • 17.5% annual leave loading (Additional allowances/entitlements may apply)
  • 12.75 % employer contribution to superannuation
  • Professional development
  • Salary sacrificing options
  • Wellness programs
  • Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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