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Administration Supervisor


West Moreton - Ripley

Our Health Service is expanding and so is our Administration Services Team!

• Exciting opportunity to provide leadership, supervision, and support across the Ripley facilities to ensure delivery of high quality, client focussed frontline services in a fast paced and demanding environment supporting a wide range of outpatient clinics and inpatient management.

• Temporary Full-time opportunity for up to 3 months

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane - West,Ipswich region
Job ad reference QLD/WM635640_05
Closing date 21-May-2025
Job duration 3 months with possibility of extension
Contact person Sharnie Grant
Contact details 07 3810 1245
Access the National Relay Service

About the role

This position will provide a professional and human resource reporting line for the administrative staff at Ripley facilities.

Some of the key accountabilities of the role are:

  • Provide leadership to the administrative staff across the divisions, ensuring a responsive service that meets the needs of the division and patients.
  • Supervise administration staff including responsibilities for administrative practices, safe staff rostering and leave management, payroll requirements, performance planning and coordination of identified training needs as required.
  • Monitor and review administrative staff workload and delegate work appropriately as well as attending compulsory meetings and training to disseminate information within the are
  • Provide training and support including but not limited to: revenue, private conversions, supporting billing processes to comply with all legislative requirements, complete Patient Election Forms (PEF) with patients, standard admission requirements and the on-boarding of new staff.
  • Manage and lead recruitment processes to ensure the administration establishment is at the full complement.
  • Undertake regular quality audits to ensure data accuracy and review, develop and implement streamlined administrative processes.
  • Ability to communicate and problem-solve at a high level within a confidential environment as well as ongoing consultation with key stakeholders within the units e.g. senior Clinicians, nursing staff and department Directors within agreed timeframes.

About you

Our ideal candidate will be someone who can demonstrate the following:

  • Expertise in management of an administrative environment including the capacity to supervise and support staff as required.
  • Highly developed administration skills including utilisation of contemporary information technology systems.
  • High level of written and verbal communication skills.
  • Ability to build and sustain relationships with team members, staff at all levels and patients.
  • Ability to work autonomously to plan, prioritise tasks, meet deadlines and be adaptable in a teamwork environment.

Mandatory Requirements:

 

About West Moreton Health

 West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

Benefits

  • 17.5% annual leave loading (Additional allowances/entitlements may apply)
  • 12.75 % employer contribution to superannuation
  • Professional development
  • Salary sacrificing options
  • Wellness programs
  • Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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