Our Health Service is expanding!

We’re on the lookout for a passionate Senior Engagement Officer to lead strategic engagement that truly puts people first.

This is a temporary, flexible, full-time role opportunity for 12 months.

Job details

About the role

As part of our Strategy, Engagement and Communication team, you'll drive inclusive, values-led engagement with the communities we care for, ensuring our services are designed with them, for them.

You'll lead key advisory groups, including the Consumer and Community Advisory Council (CCAC), Youth Advisory Council (YAC), and support the First Nations Consumer and Community Advisory Council (FNCAC), giving every group a meaningful voice and a seat at the table.

You'll also partner with staff across our health service to embed best-practice engagement, build capability, and turn lived experience into lasting change.

This is a rare opportunity to shape the future of care in one of Queensland's fastest-growing regions and be supported by a high-performing, purpose-driven team every step of the way.

What you'll be doing:

•         Deliver and evaluate the West Moreton Health Consumer and Community Engagement Strategy.

•         Coordinate our Consumer and Community Advisory Council (CCAC), Youth Advisory Council (YAC), and support the First Nations Consumer and Community Advisory Council (FNCAC).

•         Champion consumer voice across service design, planning and improvement.

•         Lead inclusive engagement that reflects our region's diversity including rural, culturally diverse and First Nations communities.

•         Develop high-impact content, reports and presentations that reflect engagement outcomes.

•         Equip and support staff to confidently deliver engagement aligned to our strategic priorities.

•         Use data and digital tools to improve engagement reach, access and effectiveness.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Contemporary engagement expertise, with in-depth knowledge of best practice consumer, community and stakeholder engagement including digital, co-design and inclusive approaches that drive meaningful outcomes.
• Strong strategic, analytical and project delivery skills, with the ability to plan and implement complex engagement initiatives, apply evidence and insights, and balance competing priorities to deliver on time and with impact.
• Ability to build trusted partnerships and collaborate effectively with consumers, community members, First Nations peoples, clinicians, and a broad range of stakeholders across government and non-government sectors.
• Excellent communication and storytelling skills, with the ability to craft compelling content for diverse audiences across print and digital platforms, and prepare clear briefs, reports and presentations.
• Proven facilitation and coaching capability, with the ability to lead workshops and advisory groups, build staff capability in engagement, and create culturally safe, inclusive spaces for participation and co-design.

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link   

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM636616_05 Senior Engagement Officer RD (PDF, 179KB)
  Role Description
  
  Joining the West Moreton Health Community (PDF, 301KB)
  Information Package for Applicants
  
  WMH Leadership Standards (PDF, 241KB)
  Information Package for Applicants